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Director of Marketing and Communications
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Position Number: 1337620
Location: San Diego, CA
Position Type: Communications

Director of Marketing and Communications

Department Description:

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanitys urgent challenges.

Detailed Description:

The Director of Marketing and Communications (DMC) is an administrative position with responsibility for leading the development and implementation of marketing, branding, communications (internal and external) and public relations strategies for the Hahn School of Nursing and Health Science (HSON). This position will oversee and direct strategies to enhance the visibility and reputation of HSON, and by extension the greater university, including all appropriate digital, print and interactive media.
As the senior marketing and communications team member for the HSON, this individual will be responsible for the output and overarching strategy to advance the mission and vision of the School as well as oversee and guide individual departments' communications initiatives.

The Director of Marketing and Communications will work under the direction of the Dean of the Hahn School of Nursing, and will co-manage the department's Development and Marketing Assistant and Nursing School's Web Developer. In addition, this position will supervise staff support and student volunteers.

Duties and Responsibilities:

Implementation of strategy and plans:

Lead, drive, and oversee the implementation of both the HSON and individual programs marketing, branding & PR plans to advance positioning and overall reputation in the long and short term.

Guide direction of the school's comprehensive digital presence, with special attention to websites, social media and SEO, to enhance recruiting efforts, national reputation, development activities and alumni connections.

Collaborate on university-wide strategies in cooperation with Public Affairs, Admissions, Graduate Student Affairs, Marketing and Strategic Partnerships, University Communications, and others.

Manage and continually refine internal communications and outreach strategies.

Manage and/or oversee event planning for School's sponsored events.

Marketing leadership:

Lead the development of marketing skills and capabilities of relevant personnel in the School of Nursing and individual programs (e.g. host workshops, one-on-one trainings, create guides and tutorials, etc.).

Represent the Hahn School of Nursing and Dean's Office on various committees (CRM, Social Media, Community Relations/Outreach, Dean's Advisory Council(s), among others).

Collaborate with university leadership and other marketing directors on initiatives, and advocate for the priorities of the School of Nursing.

Serve as the central source of expertise and advice on all brand-related activities in the School of Nursing.

Supervising Staff:

In conjunction with SON's Director of Development, manage the Development Assistant on project priorities, training/skill development, planning and professional development.

Supervision of additional staff including - staff writer, photographer, student workers.

Build partnerships with constituencies outside the School of Nursing

Alumni Relations

Admissions

Public Relations and Community Relations

Marketing and Strategic partnerships, University Publications

Other USD academic units

Communications and reputation management (internal, external):

Support the external promotion of faculty work, student scholarship and innovative programs in the School of Nursing.

Create and execute communication plans - research, writing, editing and design services across platforms - for internal and external stakeholders

Design, maintain and guide the implementations of a comprehensive, cohesive communications plan for departments

Develop talking points; prepare power point presentations, etc. for the dean.

Developing comprehensive marketing and brand strategy:

Ensure that marketing strategies and plans for the School are in place, and activities and outcomes are clearly defined.

Work closely with programs in the School of Nursing to advise and guide their communications initiatives, branding and event planning.

Ensure that marketing strategies are aligned with the Dean's initiatives and priorities.

Periodically review and revise strategy and plan as necessary to meet changing trends and best practices.

Collect key performance measures (e.g., web traffic, digital marketing, media placements, etc.) to evaluate effectiveness of current strategy.

Articulate and document institutional positioning, brand promise and associated value propositions for all School of Nursing stakeholders (current and prospective) for the school and individual programs.

Other duties:

Provide marketing support to the Dean and Director of Development as needed.

Manage relationships and contracts with outside vendors on an as-needed basis.

Oversee the budget and expenses associated with the School of Nursing's marketing and communications efforts.

Attend key Nursing events and participate in USD campus wide activities.

Job Requirements:

Minimum:

This is a senior management position within the Hahn School of Nursing, and requires significant prior experience and track record with the varied responsibilities of the position listed above. Education: graduation from an accredited college or university with a Bachelors degree. Experience: 5 years of experience in marketing and communications with a successful track record of writing, editing, marketing and social media for business purposes, communications and public relations. This individual needs proven expertise in the professional use of social media and knowledge of the Adobe Creative Suite and AP Style.

Preferred:

Education: graduation from an accredited college or university with a Masters degree. Experience: 8 years of experience in marketing and communications, including experience working with multifaceted brands/projects and communicating the value of an institution to various audiences. This individual will have at least four years of experience managing long-term marketing and communications projects and planning high-profile events, and two years of experience working with university leadership on developing and implementing communications initiatives. Candidate will have proven expertise creating social media strategies and extensive knowledge of the Adobe Creative Suite, Microsoft Office, content management software, customer retention solution (CMS) software and AP Style.

Performance Expectations: Knowledge, Skills & Abilities:

Experience with formal marketing planning; demonstrated understanding of marketing analytics and their role in developing strategy
Ability to work collegially with faculty, staff, students and members of the community
Ability to brand and market using print, digital and social media
Actively use, embrace and understand the importance and changing nature of social media (Twitter, Facebook, Linked In, and other sites)
Interpersonal and communication skills
Marketing skills, including digital marketing, and ability particularly in brand management Public relations, communication, and media relations skills
Ability to interact with alumni and other community groups associated with Nursing
A commitment to Nursing Graduate Education
Exercise initiative and creativity
Work in a busy, fast paced environment with high customer service standards
Ability to function with the highest degree of autonomy
Time management and organization of multitasking work requirements
Communicating effectively both verbally and in writing
Ability to assume responsibility and effectively resolve problems by exercising independent judgment in meeting challenges and inventing and implementing procedures
Ability to focus on technical details in an environment with many distractions
Ability to shift mental tasks from the minute and technical to interpersonal and creative at any given moment
Detail oriented, organized, and an accurate individual with time management skills
Ability to supervise and mentor others
Willing and able to work extra hours (nights and weekends, as needed) as well as peak times

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Posting Salary:

Commensurate with experience; Excellent Benefits.

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

Special Application Instructions

Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu

Additional Details:

Hours: 37.5 hours per week; usual work hours 9:00 am to 5:00 pm

Closing date: December 11, 2018

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

To apply, visit http://jobs.sandiego.edu/cw/en-us/job/492460/director-of-marketing-and-communications