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Campus Support Assistant (Part-time/1456 hrs/year) WITC New Richmond Campus
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Position Number: 1662395
Location: New Richmond, WI
Position Type: Secretary and Administrative Assistants

Campus Support Assistant (Part-time/1456 hrs/year) WITC New Richmond Campus

General Information:
Wisconsin Indianhead Technical College is seeking qualified applicants for the part-time position of Campus Support Assistant at the WITC New Richmond Campus.

Position Overview
The Campus Support Assistant at the New Richmond Campus provides a full range of support service functions in all areas of the College with a focus on the Institutional Effectiveness Division. Responsibilities are comprehensive, diverse, and multifaceted, requiring broad knowledge of all related College policies and procedures. Working in a team environment, individuals provide excellent customer service to students, staff, and external stakeholders with minimal supervisory guidance. This position is part-time and will be scheduled 1456 hours per fiscal year.
Key Responsibilities

Model core abilities that reflect WITC's mission, vision, values and Learning College tenets by:
- Assessing own learning and progressing toward established personal and professional goals.
- Demonstrating creativity, critical thinking, and problem-solving skills.
- Communicating effectively in personal and group settings.
- Contributing to a diverse, respectful, and inclusive working and learning environment.
- Effecting change and demonstrating flexibility and positive leadership.
- Acquiring and applying technology to working and learning.
Support the Administrative Specialist.
Assist in recruitment and selection process for new staff at the campus.
Provide cross-functional customer service to internal and external customers.
Assess customer needs and take appropriate action.
Research and proactively assist customers in solving problems. Follow up until problem is resolved and/or refer to appropriate staff when necessary.
Organize, establish, and maintain electronic database and paper filing systems.
Operate and troubleshoot office equipment, including duplication equipment.
Inventory and order supplies for duplication.
Process duplication requests.
Open, prioritize and route incoming mail.
Process outgoing mail and packages.
Reconcile credit card statements.
Provide customer service in response to cable viewer and producer inquiries.
Maintain accuracy in data entry of cable access program schedules.
Operate a proprietary broadcast software scheduling system.
Transfer files within Microsoft Windows operating system.
Other related job duties as assigned.

Physical Requirements
Exerting up to 50 lbs. of force occasionally and/or up to 30 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects.
Minimum Qualifications

Two years related post-secondary education/training OR four years related work experience, OR a combination of related post-secondary training/education and work experience totaling four years.
Knowledge of and proficiency in the use of computers, computer applications (including, but not limited to, MS Office products) and software such as email, word processing and spreadsheet programs required.
Ability to contribute to a team environment.
Strong customer service skills and ability to work well with students, staff and faculty.
Excellent written and verbal communication skills.
Knowledge of current office practices and procedures and skill in their application.
Ability to be detail-oriented, well organized, to work independently on assigned tasks, and to work under pressure.

Salary
FY20 Wage Range Table
Support & Technical Personnel - Level II
$16.03 per hour

Benefits: https://www.witc.edu/about-witc/employment/benefits

To apply, visit https://chp.tbe.taleo.net/chp03/ats/careers/v2/viewRequisition?org=JHQB64&cws=37&rid=125