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- Call Staff WITC Ladysmith Outreach Center
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Call Staff WITC Ladysmith Outreach Center
Position Overview:
Hours: varies; mostly late afternoon & evenings (4PM to 8:30PM)
Approx. 5-8 hrs week, sometimes more or less based on coverage & Center needs
The duties for this Call Staff position will include, but not be limited to the following tasks:
- Serve as customer service contact for students: assess individual student needs and provide accurate information & resources.
- Assist and advise students, staff and faculty in the proper use of instructional equipment including BlueJeans, videoconferencing, LCD projectors and computers.
- Act independently to provide services and support to the Outreach Center.
- Open, close, and secure facility.
- Provide seamless day-to-day operation of the Outreach Center.
- Perform other duties as assigned.
Minimum Qualifications:
- One year related post-secondary education/ training OR two years related work experience, OR a combination of related post-secondary education/ training and work experience totaling two years.
- Knowledge of and proficiency in the use of computers, computer applications and software such as email, word processing and spreadsheet programs (Outlook, Microsoft Word, Excel, PowerPoint).
- Ability to contribute to a team environment. Strong customer service skills and ability to work well with students, staff and instructors.
Physical Demand:
Standing, Walking (Frequently);
Sitting, handling/fingering, reaching outward, reaching above shoulders (Occasionally);
Lifting/Carrying 10 lbs. or less (Frequently), 11-20 lbs. (Occasionally);
Pushing/Pulling 12 lbs. or less (Occasionally)
Hours:
Hour will vary greatly; infrequent; availability to work must allow for flexibility and short notice
Pay:
Support and Technical Personnel
$12.33 / hour
Benefits:
No benefits are available for this role.
To apply, visit https://phg.tbe.taleo.net/phg03/ats/careers/v2/viewRequisition?org=JHQB64&cws=37&rid=363
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