Job Details

This ad is expired.

Business Services Technician - Campus (part-time/1350 hours/year) WITC New Richmond Campus
Go to our website »

Position Number: 2162959
Location: New Richmond, WI
Position Type: Business and Financial Management

Business Services Technician - Campus (part-time/1350 hours/year) WITC New Richmond Campus

Position Overview
Under the supervision of the Business Services Manager, the Business Office Technician - Campus is responsible for the daily operation of the campus business office. This position is responsible for campus accounting transactions including cashiering, setting up third party contracts, and preparing daily deposits. This position assists in managing daily college business operations and ensures that college policies and procedures are followed by making judgments regarding the integrity of data submitted at the campus level. The ability to interpret policies, apply business processes and deal with information that is sensitive or highly confidential is essential.

Key Responsibilities

Model core abilities that reflect WITC's mission, vision, values and Learning College tenets by:
- Assessing own learning and progressing toward established personal and professional goals.
- Demonstrating creativity, critical thinking, and problem-solving skills.
- Communicating effectively in personal and group settings.
- Contributing to a diverse, respectful, and inclusive working and learning environment.
- Effecting change and demonstrating flexibility and positive leadership.
- Acquiring and applying technology to working and learning.
Cashier PeopleSoft and departmental payment transactions.
Set up and maintain organizational accounts. Create, assign students, and issue billings for third party contracts.
Resolve billing discrepancies and issues.
Provide information to students and others regarding tuition, fees, payment plans, etc.
Run queries to monitor student and organization accounts to determine past due fees or payment plan delinquencies. Send Soft or Notice of Intent collection letters.
Provide cross-functional customer service to internal and external customers. Assess customer needs and advise prospective and currently enrolled students using knowledge of assessment, admissions, financial aid, orientation, and registration processes and guidelines.
Oversee and direct work of business office assistants, work study, and other appropriate staff when applicable.
Participate in testing and documenting procedures for new software functionality.
Participate in Collegewide and campus committees and teams.
Other duties as assigned.

Physical Requirements
Exerting up to 10 lbs. of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sitting most of the time. Walking and standing required only occasionally.

Minimum Qualifications

Associate degree in accounting or related field, desired. A combination of education and related work experience totaling four years required. Prior work related experience in customer service and bookkeeping, preferred.
Knowledge of, and proficiency in, the use of a computer, computer applications and software, such as email, MS Word and Excel.
Ability to organize, coordinate, and prioritize work with minimal supervision.
Ability to be detail orientated, well organized, work independently on assigned tasks, and work under pressure.
Ability to obtain driver's license and insurance coverage in accordance with WITC policy.

Salary
Support & Technical Personnel
Level 1
$16.67/hour

Benefits
More detailed information online at https://www.witc.edu/about-witc/employment/benefits

Notice of Annual Security Report Availability
Wisconsin Indianhead Technical College (WITC) is committed to assisting all members of the WITC community in providing for their own safety and security. The Annual Security Report is available on the WITC website at https://www.witc.edu/annualsecurityreport.

If you would like to receive a hard copy of the Annual Security Report which contains this information, you can stop by the WITC Administrative Office, 505 Pine Ridge Drive, Shell Lake, WI 54871 or you can request that a copy be mailed to you by calling 715-468-2815.

The report contains information regarding campus security and personal safety including topics such as: crime prevention, law enforcement authority, crime reporting policies, policies related to and programs to prevent sexual assault and other crimes, disciplinary procedures and other matters of importance related to security and safety on campus. The report also contains information about crime statistics for the three previous calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by WITC; and on public property within, or immediately adjacent to and accessible from the campus.

This information is required by law and is provided by Wisconsin Indianhead Technical College Safety Office.

Equal Opportunity Employer and Educator
Wisconsin Indianhead Technical College does not discriminate on the basis of race, color, ancestry, religion, sex, service in the uniformed services, veteran status, national origin, age, disability, sexual orientation, marital or family status, pregnancy, pregnancy-related conditions or status in any group protected by state or local law in employment, admissions or its programs or activities.

To apply, visit https://phg.tbe.taleo.net/phg03/ats/careers/v2/viewRequisition?org=JHQB64&cws=37&rid=276