Job Details

San Jose/Evergreen Community College District
  • Position Number: 4167113
  • Location: San Jose, CA
  • Position Type: Computer and Information Technology


San Jose/Evergreen Community College District

Close/First Review Date: 05/28/2023

Campus Location: District Office

Position Description:

The Director of Enterprise Application Services at the District Office reports to the Executive Director of ITSS (Information Technology Support Services) at the District Office. This is a full time, 12 months per year, Classified Management position.


Under general direction of the Vice Chancellor, Information Technology, the Director of Enterprise Application Services is responsible for managing Enterprise Resource Planning (ERP) application systems, services, resources, data processing, data warehouses, reports and integrated applications. The Director oversees the activities related to all facets of ERP technology application systems, service and support; plans, directs, develops and supervises projects and other related work as required; trains, supervises and evaluates assigned personnel.


The Director of Enterprise Application Services serves as an expert technical resource for the District regarding ERP systems and integrated applications. Incumbent in this classification is responsible for the overall design, integration, implementation, maintenance and ongoing improvements of ERP related technology systems, data standards, data reporting requirements, and project coordination and development.


1. Provide direction and leadership for District enterprise systems; ensure ongoing system performance, integration and data integrity with third-party applications.

2. Lead and coordinate the requirements and prioritization of system enhancements for the implementation of new software, patches/fixes, and upgrades with minimal impact to end users.

3. Provide support for all reporting requirements such as annual and term-based submittals of Management Information Systems (MIS) data.

4. Coordinate and prioritize user requests regarding applications capabilities, feasibility of developing specific application systems and determine system requirements and modifications for assigned application systems.

5. Participate in strategic IT planning processes and collaboratively develop operational unit plans to address organizational needs and goals.

6. Oversee database, data governance and data warehouse administration; define database items, structures and relationships; maintain system dictionary; develop and maintain database security procedures; monitor and refine database performance and dataset capacities.

7. Analyze and evaluate ERP applications and recommend needed modifications; review new applications development and maintenance of system and programming projects of implement programming projects and provide assistance and training as needed.

8. Plan and configure Internet interfaces and related technologies; coordinate with academic and administrative services stakeholders to assure end-user needs are met.

9. Work with the Vice Chancellor of Information Technology on product/service evaluation and selection of contract firms, potential suppliers and solution providers.
10. Train, assign, supervise and evaluate performance of assigned staff; establish individual and departmental priorities, projects, tasks and responsibilities.

11. Provide application team support to departmental and end users in application designs; maintain proper programming documentation and coordination with user training and help desk staff.

12. Prepare and manage annual budget and maintain records related to department operations. Provide written and oral reports and proposals to management.

13. Provide technical assistance to departments and users in conceptual application and the actual design of automated information systems.

14. Explore innovations and trends in technology for institutional applicability.

15. Perform other duties as assigned.



1. Enterprise Resources Planning systems, implementation, development, operations, maintenance and support.

2. Computer programming languages, utilities and applications used in the District.

3. Database management systems, data governance, reports, data warehouses an dictionaries.

4. Web application development, maintenance and integration.

5. Advanced principles and techniques of systems analysis, design, programming, and documentation.

6. Computer backup, data protection and security techniques and issues.

7. District organization, operations, policies and objectives.

8. Principles and practices of supervision and training, planning and budgeting.

9. Interpersonal skills using tact, patience and courtesy.

Skills and Abilities:

1. Plan, organize and direct daily operations of assigned areas.

2. Analyze and evaluate data processing programs and make recommendations/modifications.

3. Perform difficult and complex programming in the analysis of systems requirements and development of computer applications.

4. Develop reports and validate data accuracy.

5. Design, code, compile, and implement structured computer programs.

6. Communicate effectively both orally and in writing.

7. Maintain records and prepare reports.

8. Prioritize and schedule work.

9. Meet schedules and time lines.

10. Analyze situations accurately and adopt an effective course of action.

11. Establish and maintain cooperative and effective working relationships with others.

Required Qualifications:

1. Education equivalent to Bachelors degree, in computer science, computer information systems or related field.

2. Three years of experience in systems analysis and programming involving languages utilized within the District, and experience of supervising subordinate staff.

Desired Qualifications:
1. Bilingual abilities, desirable.

Districts Diversity Requirements
  • Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
  • Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the Districts hiring policy; or demonstrated equivalent transferable skills to do so.

    Salary Range:
    $151,711 - $184,406 Annual Salary (Range M30: Management 2022-2023) Salary Schedule. Starting salary placement is generally at Step 1.

    Excellent fringe benefit package includes District paid medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Manager and supervisor positions also include 22 vacation days, 20 holidays, 12 sick leave days and 6 administrative leave days per year.

    To be considered for this position please visit our web site and apply on line at the following link:

    About San Jose/Evergreen Community College District
    The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

    As of fall 2017, with enrollment of approximately 18,500 per semester, and an extremely diverse student population (Hispanic/Latino 44%, Black/African-American 4%, Asian/Pacific Islander 32%, American Indian/Native American 0.5%, White/Caucasian 11%) attaining educational goals reflecting 45% - AA Degree and Transfer to a 4-Year College/ University, the Districts emphasis on student success makes it a recognized educational leader in the State.

    The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse group of managers, supervisors and confidential staff consisting of 29 % Hispanic/Latino, 13% Asian/Pacific Islander, 7% Black/African American, 23% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.

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