Job Details

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San Diego Community College District
  • Position Number: 1365006
  • Location: San Diego, CA
  • Position Type: Student Affairs and Services

Student Services Technician

San Diego Community College District

Closing Date: 1/31/2019

Position Number: 00120239

Location: San Diego Mesa College

Position Type:

The Position:
From San Diego Mesa College President Pamela Luster:
San Diego Mesa College seeks energetic and dedicated candidates to apply for classified positions. The College is committed to academic excellence and diversity, equity and inclusion among its faculty, staff, and students. As the Leading College of Equity & Excellence, we take responsibility for equitable outcomes and work together to create successful pathways for all of our students.
As the largest college in the San Diego Community College District, the institution enjoys a solid financial standing, state of the art facilities, and a world class faculty and staff. For 55 years, Mesa College has been on the leading edge, from offering a Community College Bachelor's Degree, to being the #1 California Community College to graduate students with an Associate Degree for Transfer in 2016.
We are adding new staff, faculty and administrators who, alongside our stellar colleagues, will lead us into the future. If this opportunity sounds like the right fit for you, I encourage you to file an application for employment.

Applications are currently being accepted for Student Services Technician in the EOPS/TRIO Department, located at San Diego Mesa College. Hours are Monday - Friday; 9:00am - 6:00pm. Selected candidate must be willing to adjust work days/hours based on the department's needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Under the direction of the EOPS/TRIO Director and working in collaboration with the NextUp (CAYFES) Program Coordinator, assist with facilitating program goals to support the access, retention and completion of current and former foster youth and economically disadvantaged students. Use innovative practices to advance department initiatives, as well as the College's Student Success and Equity efforts; compile and analyze data and prepare reports; assist with monthly budget analysis and budget projection; interpret college procedures and academic policies and assist students in the program enrollment and to successfully reach their educational goals, plan, recruit and organize program activities. This position will also provide training and work direction to student staff as needed and will work closely with Mesa College students, staff, faculty, outside agencies, and community partners.

Major Responsibilities:
- Process applications to assess students' eligibility into the program.
- Support retention goals by monitoring progress and providing follow-up services.
- Assist in the coordination and implementation of outreach and retention initiatives.
- Train and provide work direction to student staff.
- Work effectively and collaboratively with students, staff, faculty, administrators, outside agencies, and community partners.
- Compile data and prepare reports.
- Assist EOPS/TRIO Director with budget monitoring and projection.
- Perform outreach and recruitment activities, facilitate presentations.

Major Responsibilities:


Desired Qualifications:
Knowledge of: - Academic policies and procedures. - NextUp policies and regulations. - College rules, regulations, policies and procedures. - Admissions, enrollment, and transfer requirements. - Modern office practices, procedures and equipment. - Oral and written communications skills. - District organization, operations, policies and objectives. - Applicable sections of State Education Codes and other laws. - State policies influencing foster youth - Supportive services for foster youth - Strength based case management - Confidentiality laws and Title IX Skills and Abilities to: - Communicate effectively both orally and in writing, including conducting presentations. - Effectively use technology within a college setting. - Work effectively and collaboratively with students, staff, faculty, administrators, outside agencies, and community partners. - Coordinate work of assigned personnel - Build relationships with foster youth programs in the community - Interpret and explain rules, regulations, procedures, policies and catalogs regarding student admission, transcript evaluation, prerequisite requirements and special regulations. - Analyze situations accurately and adopt an effective course of action. - Update files and records. - Meet schedules and timelines. - Plan and organize work. - Maintain confidential and complex files and records. - Work independently with little direction. - Compile data and prepare reports. - Assist program directors with budget analysis and projection. - Assist program directors with planning and improvement of procedures. - Initiate actions and apply necessary department resources to accomplish tasks. - Lift and/or transport objects of 35lbs Desired Qualifications The successful applicant will have at least two years of experience in a student services setting working directly with students, at least one year of experience working in an student retention program. High School diploma required; Bachelors degree preferred


Pay Information:
Range 23 ($3,665.57 $5,851.08) per month based on the current AFT Classified Unit Office Technical Salary Schedule

Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the AFT-Guild, Local 1931 Classified Staff Collective Bargaining Agreement. This position is FLSA Non-Exempt and may accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.

To apply, visit:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

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